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Why was my subscription canceled and my account blocked/deleted?

Explains why a GetMySocial account or subscription may be blocked or canceled, with examples of prohibited activities (fraud, spam, scams, illegal content) and instructions on how to contest the decision via email or Telegram support.

Updated over 4 months ago

At GetMySocial, we want to provide a safe and reliable experience for all our users. If your subscription has been canceled and your account blocked or deleted, it means that our system detected activity that goes against our Terms of Service (ToS).

When this happens, actions are taken automatically to protect the platform and our community.

Examples of prohibited activities

The following list is not exhaustive, but shows some of the main reasons why an account may be blocked:

  • Abuse of our free trial system (creating multiple accounts to bypass limits).

  • Suspicious or fraudulent promotions, such as:

    • High-risk affiliate programs

    • Ponzi or pyramid schemes, MLM

    • Fake investment opportunities

    • Deceptive or misleading marketing practices

  • Illegal or harmful content, including:

    • Phishing attempts, spam, or bulk unsolicited messages

    • Sale or promotion of drugs, pharmaceuticals without license, or performance-enhancing substances

    • Weapons, explosives, or related accessories

    • Distribution of malware, hacking tools, or pirated content

    • Counterfeit products (luxury goods, branded items)

  • Harmful or offensive material, such as:

    • Hate speech, extremism, or discriminatory content

    • Graphic violence, cruelty to animals, or promotion of self-harm

    • Human trafficking or exploitation

What can you do?

If you believe this action was taken in error, or if you would like to contest the decision, you can reach out to us directly:

Please provide as much detail as possible so our support team can review your case quickly.

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